Refund policy
BEYOND – Returns & Exchanges Policy
At BEYOND, we are committed to delivering premium quality products. If you are not fully satisfied with your purchase, we offer a 7-Day Exchange Policy to ensure you shop with confidence.
7-Day Exchange Policy
We gladly accept exchanges within 7 days of delivery under the following conditions:
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The item must be unused, unwashed, and in original condition
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All original tags and packaging must be intact
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The item must not show any signs of wear, damage, or alteration
Once we receive and inspect the product, we will process your exchange.
Important Information
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We currently do not offer refunds.
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Exchanges are allowed for size changes or product defects only.
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If the requested size is unavailable, you may exchange for another product of equal value.
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Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will resolve the issue promptly.
How to Request an Exchange
To request an exchange, please contact us at:
📧 Teamxbeyond@gmail.com
📱 0705107532
Our team will guide you through the exchange process.
Thank you for supporting BEYOND.
We appreciate your trust in our brand.